Discover our dispatch and delivery details, return policy, and important information about import duties. Any questions? We're here to assist!
Dispatch Time
All items are shipped within 1-3 working days from our Tel Aviv studio using Fedex or Israel Post, ensuring delivery within 3-10 business days.
Shipping Time
Experience varying delivery times based on your preferred shipping method. Israel Post delivers to Europe in 2-7 business days, to the USA & Canada in 5-10 business days, to Australia in 3-8 business days, and within Israel in 2 business days. Opt for Fedex for expedited delivery times of 1-3 business days in Europe, 1-3 business days in the USA & Canada, and 2-5 business days in Australia.
Return & Exchanges
Contact us within 30 days for damaged items. Unfortunately, intimate products and swimwear cannot be returned. Ensure items are new, unused, and securely packed. Return shipping charges are the responsibility of the customer. Thank you for your understanding.
Import Duties
Be aware that customs or import duties may apply and are the recipient's responsibility. Customs policies vary, so consult your local customs office for details.
Cancel Order
We accept cancellations within 12 hours. Contact us for assistance. If you have any questions, feel free to reach out – we're here to help.